How to Make a Multiple Teams Notification Service

This sample demonstrates how to make a multiple teams notification service where a team leader notifies his team members by sending a single message to the server.

Enter contact details

1. In the Contacts window use Tools / Options and rename one of the note captions into Members.
2. Click the Add button to open the Add Contact dialog and add contact information. Use the Add + button to add multiple contacts.
3. For a team leader enter Leaders into the Groups field, and his team name into the Members field (eg. T1, T2).
4. For a team member enter his team name into the Groups field.
   
   For example:
   
   
   
   In this example Tom is the leader of the team T1, while Richard is the leader of the team T2. Jim and Anita are members of the team T1, while Michele, Jeff and Steven are members of the team T2.

Setup the Info service

1. Click the New button on the main toolbar and select the Info service option.
2. Click the Setup button on the main toolbar to display the Info Setup dialog.
3. In the Filters tab of the Info Setup dialog click the Add button to display the Add Filter dialog.
4. In the Add Filter dialog enter the following parameters:
   From: [Leaders]
5. In the General tab of the Info Setup dialog click the Add button to display the Add Rule dialog.
6. In the General tab of the Add Rule dialog enter the following parameters:
   Name: Team Leader Message
   Pattern: *
   Action: Reply with predefined text
   Override to: [%MsgFromMembers%]
7. In the Text tab of the Add Rule dialog enter the following parameters:
   Text: %MsgText%
8. Use Tools / Receive Message option in the main menu to display the Receive Message dialog. Fill in the Phone field with the team leader phone number, the Text field with the message text for the team members, and click the Receive button. The Info service will receive this message and forward it to all team members. Note that the parameter %MsgFromMembers% is used for fetching the team group name from the team leader Members field.
9. Check the Outbox window to see if the messages are being sent correctly.

Related topics

About Address Book, Info Rules